Terms & Conditions
Please read these Terms & Conditions carefully before using the Decorvantri website or placing an order with us.
Welcome to Decorvantri
These Terms & Conditions govern your use of the Decorvantri website and the purchase of products through our online store. By accessing our website or placing an order, you agree to these Terms & Conditions and our applicable store policies.
Use of Our Website
You may use the Decorvantri website for lawful personal shopping and informational purposes.
- You must not misuse the website or attempt to interfere with its normal operation.
- Information provided while placing an order should be accurate and complete.
- You are responsible for maintaining the confidentiality of your account information where applicable.
Products & Product Information
We aim to display product descriptions, photographs, dimensions, colours and other information as accurately as reasonably possible.
However, colours may appear slightly different depending on your screen, lighting conditions or device settings.
For handmade or handcrafted products, minor variations in colour, texture, finish, shape or detailing may occur and can form part of the individual character of the item.
Pricing
Product prices displayed on our website are subject to change from time to time.
The price applicable to an order will generally be the price displayed during checkout at the time the order is placed, subject to correction of genuine errors where permitted by applicable law.
Shipping charges, taxes or other applicable charges, where relevant, will be handled or displayed during the ordering process according to our current store settings.
Order Acceptance
Receiving an order confirmation does not necessarily mean that every order can be fulfilled. In exceptional circumstances, an order may need to be cancelled or modified due to stock availability, payment issues, incorrect pricing, delivery limitations or other operational reasons. If this occurs, we will take appropriate steps regarding any payment already received.
Orders & Payments
When placing an order, please provide accurate billing, contact and delivery information.
- Orders are subject to product availability.
- Online payments may be processed through third-party payment service providers.
- An order may be delayed if payment verification or additional information is required.
- We may contact you using the information provided with your order when necessary for fulfilment or support.
Shipping & Delivery
Delivery estimates are provided as guidance and may vary depending on destination, courier availability, weather, public holidays and other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact details.
Please refer to our Shipping Policy for additional information regarding dispatch and delivery.
Returns, Refunds & Cancellations
Returns, refunds, replacements and cancellations are handled according to our applicable Returns & Refunds Policy.
Customers should review the return eligibility, applicable time period and product condition requirements before requesting a return.
Please contact our support team before sending a product back.
Intellectual Property
Unless otherwise stated, content appearing on the Decorvantri website, including our branding, text, graphics, page designs and original creative material, is owned by or used with permission by Decorvantri.
Such content should not be copied, reproduced, distributed or commercially exploited without appropriate permission, except where permitted by law.
Third-Party Services
Our website may use third-party services for functions such as payment processing, shipping, analytics or other website operations.
Those services may be governed by their own terms and privacy practices.
Limitation of Liability
To the extent permitted by applicable law, Decorvantri will not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit rights or liabilities that cannot lawfully be excluded or limited.
Privacy
Personal information collected through our website is handled in accordance with our Privacy Policy and applicable requirements.
We encourage customers to review our Privacy Policy to understand how information may be collected and used.
Changes to These Terms
Decorvantri may update these Terms & Conditions from time to time to reflect changes in our services, website, policies or applicable requirements.
Updated Terms & Conditions will be posted on this page.
Contact Us
If you have questions about these Terms & Conditions, your order or our store policies, please contact Decorvantri Customer Support.
Have a Question?
If you need clarification about an order, payment, delivery or any of our store policies, our support team is here to help.
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