Shipping Policy

DECORVANTRI • CUSTOMER CARE

Shipping Policy

Everything you need to know about the processing, shipping and delivery of your Decorvantri order.

At Decorvantri, we carefully prepare every order before it begins its journey to you. Our aim is to ensure that your products are packed securely and delivered as smoothly as possible.

01 / ORDER PROCESSING

Order Processing

Orders are generally processed and prepared for dispatch within 1–3 business days after order confirmation. Processing may take slightly longer during festivals, sales or periods of high order volume.

02 / DELIVERY

Estimated Delivery

After dispatch, orders generally reach customers within approximately 3–7 business days, depending on the delivery location and courier service availability. Remote locations may require additional time.

03 / SHIPPING CHARGES

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your order. Promotional or free-shipping offers may be available from time to time.

04 / ORDER TRACKING

Track Your Order

Once your order has been dispatched, tracking information may be shared through the contact details provided with your order. Tracking updates are subject to the courier partner's system.

05 / ADDRESS

Delivery Address

Please provide a complete and accurate delivery address, including your PIN code and active phone number. Decorvantri cannot guarantee successful delivery where incorrect or incomplete information has been provided.

06 / DELAYS

Unexpected Delays

Delivery times are estimates and may occasionally be affected by courier delays, weather conditions, public holidays, operational disruptions or other circumstances beyond our reasonable control.

07 / DAMAGED OR DELIVERY ISSUES

Problems With Your Delivery?

If your order arrives damaged, an incorrect product is delivered, or you experience another delivery-related issue, please contact Decorvantri as soon as possible with your order number and relevant photos or videos. The matter will be reviewed in accordance with our applicable Returns & Refunds Policy.

A Little Note From Decorvantri

Every order is packed with care before leaving us. Delivery timelines are estimates and may vary depending on your location and the courier partner.

NEED HELP?

Have a Question About Your Order?

Our customer support team is here to help with shipping, tracking and delivery-related queries.

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